Dear Carlos, My cat is 14 and we use the Catgenie cat box, but my cat is having bowel movements & sometime urine outside of the box at least 3-5 times a week. I can understand if she has to go while the box is cleaning itself, but that is not the case often. She […]
Dear Carlos, I just adopted 2 cats January 9th of this year. Chino is aprox 2-3 years old. A purebred shorthaired fawn Manx. & Beau is about the same age, a beautiful grey & white domestic. I bought the cat genie & they took to it immediately. Then 2 weeks later Beau started to rebel, […]
Dear Carlos, Harley-kitteh and I are moving to a new apartment soon. How can I make the transition easy for her? What’s the easiest way to move her CatGenie without causing a mess? Thank you. Nicole Owner of a CatGenie for 5 years. Hi Nicole + Harley, Moving Harley’s CatGenie is actually easy but be […]
Carlos was adopted at just 4 months old by his mom, Melissa, a CatGenie customer service rep. She wanted to share Carlos with the rest of the staff at CatGenie and we thought, “We are a cat company after all. An office cat is just what we’re missing!” Carlos started his first day of work […]
Different CatGenie 120 Programming Options The first step in learning how to program your CatGenie is to decide which of the many programming options works best for you and your cat. The CatGenie 120 comes with 9 different cycle settings to choose from. You can choose to run the CatGenie on Auto Start, Cat Activation […]
We are here to answer some frequently asked questions about the CatGenie 120 maintenance cycle. Running a quarterly maintenance cycle on your CatGenie is an easy way to extend the life of your unit and prevent deposits from building up. We recommend all our customers run them, so here are some tips to ensure it […]
