Carlos, How long is the drain hose? Can I make it longer? The drain hose is 9 feet in length., and unfortunately it cannot be lengthened. Lengthening the hose can cause draining issues, and we definitely would not want that! But not to worry, the 9 foot hose should be plenty long enough to comfortably install […]
Cat litter can be a dirty business, with a huge impact on the environment – and we’re not just talking about what comes out of our precious kitties! If you’re interested in safeguarding our world and leaving the Earth a better place, you have to look beyond your personal carbon print – you should […]
First of all, congratulations on your new CatGenie! Welcome to world of never touching cat litter! Your new CatGenie has arrived, and you’ve opened the box and read through the setup guide. Now you’re ready to start putting the unit together but WAIT. We compiled a short list of Do’s and Don’ts for your CatGenie […]
Adding accessories to your CatGenie can be a great way to reduce Washable Granules tracking, give your cat some much needed privacy, or make your CatGenie look even sleeker. We have four different accessories, the Genie Door, Genie Dome, Genie SideWalls and Genie Paws Mat. All CatGenie accessories are made from the same strong, durable […]
Dear Carlos, I’ve had my CatGenie for about 6 months and I noticed during the drying cycle the CatGenie will start to smell bad. This has only happened twice but I’m concerned I could be doing something wrong. Any idea why this is happening? Thank you! – Norma Thank you for the question, Norma. Unfortunately, […]
As we all know, the internet is obsessed with cats and Instagram has become the place for all things cat, cat videos, cat pictures…you get the idea.. We are living in time where cats are famous. “Insta-Famous” Cat stars are cropping up all over the world and it turns out they use the CatGenie! We […]
